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The Illusion of Inclusion: Moving Beyond Surface-Level Action

Inclusion is a value as well as an ongoing commitment that shapes culture, influences opportunity, and ensures every employee’s voice counts. In her latest Forbes article, Aniela Unguresan explores the realities behind the “illusion of inclusion” and warns against superficial efforts that fall short of true fairness.​

Today, organizations face the temptation to settle for visible diversity while neglecting the deeper transformation required for genuine fairness. As Aniela notes, symbolic gestures and polished sustainability reports may signal good intentions, but authentic inclusion demands more: it requires listening, acting, and fostering an environment where access and growth are tangible for all.

EDGE Certification addresses this challenge directly. Using our methodology, the inclusion pillar centers on the employee experience, measured through an employee survey that offers employees a real voice. This means understanding how individuals perceive career development, opportunity, and organizational culture.

The business case for inclusion is clear: when employees feel truly heard, retention, engagement, and innovation thrive. Yet, as Aniela underscores, the risk of falling back into tokenism or performative action remains real and consequential. At EDGE, moving beyond optics is not a slogan—it is a structured process, grounded in data and progress.​

Read the Full Article

Interested to learn more? Read Aniela’s full Forbes article for a deeper dive into why sustained, uncompromising inclusion is indispensable for organizations that want to succeed now and in the future.